This Privacy Policy will explain what information we collect online, why we collect it, and the choices we offer you.
This Privacy Policy (the "Policy") describes the data processing practices of IT SOLUTIONS CHULA VISTA LLC and its subsidiaries (collectively, "we" or the "Company"), covering the various services under its control, including this website, any products, and mobile applications. By using the Services, you agree to this Policy and our processing of your data in the manner described in this Policy. If you do not agree to these terms, please do not use the Services. This Privacy Policy was last updated on February 25, 2026.
Information We Collect
We may collect information about the services you use and how you use them, such as the choices you make within our Services. We collect personally identifiable information, digital identity information, and log information about your interactions, as described below.
Personally Identifiable Information (PII) refers to information that can be used to identify or contact you online or offline, such as your name, address, email address, phone number, photo or audio data, and payment information, or data associated with such identifiers. The Services may collect PII when you provide it to us, such as when you use our Services, attempt to contact us, submit a resume or job application, or connect with us through social media or our partners.
We may also create or collect device identification information, such as cookies, unique device and advertising identifiers, statistical identifiers, usernames, and similar identifiers that can be associated with a browser or device.
Our Services also collect information about your interactions, including navigation paths, search queries, crash logs, timestamps, purchase history, clicks and shares, and referring URLs. We may combine this data with PII and digital identity information. For efficiency purposes, your interaction information may be transmitted to our servers even when you are not actively using the application. We may also work with third parties that collect additional information.
How We Use Your Information
We also use your PII for the following business purposes:
To fulfill the purpose for which you provided the PII.
To provide you with information or services you request from us.
To improve our website and the performance of its content.
To resolve disputes.
To prevent potential fraud, prohibited, or illegal activities.
To enforce our Terms of Service.
To fulfill other duties as required by law.
Information Sharing
We share PII and digital identity information with companies, external organizations, and individuals for limited reasons and the following business purposes:
With Your Consent – We will share PII and other data with companies, external organizations, or individuals if we obtain your consent.
For External Processing – We provide PII to our affiliates or other trusted businesses or individuals to process it on our behalf, in accordance with our instructions, this Privacy Policy, and any other appropriate confidentiality and security measures.
For Legal Reasons – We will share PII with companies, external organizations, or individuals if we have a good-faith belief that access, use, preservation, or disclosure of the information is reasonably necessary to comply with any applicable law, regulation, legal process, or enforceable governmental request.
In the Event of a Sale or Asset Transfer – If we are involved in a merger, acquisition, or asset transfer, user information may be included in the transferred assets. In the event of such an occurrence, we will notify you through reasonable means, such as by email and/or a prominent notice posted within the Services.
GDPR Classification
The various types of data we process are supported by multiple legal bases under the General Data Protection Regulation (GDPR). The primary legal bases for each type of data we process are as follows:
We obtain user consent to process data required for chat rooms, as well as any optional profile information such as biographies, gender, or date of birth. If a user logs in using a social media account, the relevant company has obtained consent on our behalf for us to use that data as described above.
We have a legitimate interest in conducting analytics, measuring usage and conversion rates, and collecting game telemetry data to improve our Services. We and our data processors have taken multiple measures to minimize the impact on privacy.
Accessing and Updating Your Information
If you wish to access, update, or delete your PII, please use our account deletion form or contact us at [email protected]. Before processing your request, we may ask you to verify your identity. You must provide us with sufficient information to verify your identity, but we will only use the personal information provided in a verifiable consumer request to verify the identity of the requester.
In certain circumstances, we may need to retain the information for legitimate business or legal purposes and may therefore decline your request to delete it.
Children Under 13
We do not knowingly collect any information from children under the age of 13. If you are the parent of a child under 13 and have any questions regarding your child's information within our Services, please contact us via the email address provided at the end of this Policy.
Changes
Our Privacy Policy may be updated from time to time. All policy changes, including material changes, will be posted on this page. Please check this page periodically for changes to our Privacy Policy. Our most recent changes primarily address updates to the California Consumer Privacy Act (CCPA).
Contact Us
If you have any questions or requests regarding our privacy practices, please contact us at [email protected].